Privacy Policy
Last updated: June 22, 2026
This Privacy Policy sets out MoreTables LTD's policies and procedures regarding the collection, use, storage, and disclosure of Your information when You access or use the Service. It also explains Your privacy rights and how applicable laws protect You.
We process Your Personal Data to deliver, secure, and improve the Service. By using the Service, You acknowledge and consent to the collection and processing of information in accordance with this Privacy Policy.
This Privacy Policy is designed to comply with the Nigeria Data Protection Act (NDPA) and, where applicable, the General Data Protection Regulation (GDPR) and other relevant data protection laws.
We may update this Privacy Policy periodically to reflect changes in law, technology, or business practices. Material changes will be communicated at least seven (7) days in advance.
Your continued use of the Service after updates become effective constitutes acceptance of the revised Privacy Policy. If You do not agree, You must discontinue use of the Service.
This Privacy Policy applies to all users of the Service, whether accessing via the Application, Website, or any integrated third‑party platform.
Interpretation Words with initial capital letters have meanings defined below. These definitions apply equally whether used in singular or plural form.
1. Key Definitions
For the purposes of this Privacy Policy:
- Account: A unique profile created for You to access and use the Service or specific features of the Service.
- Affiliate: Any entity that directly or indirectly controls, is controlled by, or is under common control with the Company. "Control" means ownership of 50% or more of voting shares, equity interest, or other securities entitling election of directors or equivalent authority.
- Application: The MoreTables software program provided by the Company, including updates, enhancements, and mobile versions.
- Company: Refers to MoreTables LTD, headquartered in Lagos, Nigeria, also referred to as "We," "Us," or "Our."
- Cookies: Small text files placed on Your device to store browsing history, preferences, authentication tokens, or analytics data. Cookies may be session-based or persistent.
- Country: Refers to Nigeria, where the Company is incorporated and primarily operates.
- Device: Any hardware used to access the Service, such as a computer, smartphone, or tablet.
- Personal Data (also "Personal Information"): Any information relating to an identified or identifiable individual, including but not limited to names, contact details, identifiers, and digital footprints.
We use "Personal Data" and "Personal Information" interchangeably unless a law uses a specific term.
- Service: Refers to the Application, Website, and related offerings provided by MoreTables.
- Service Provider: Third-party entities engaged by the Company to process data, provide technical support, or facilitate transactions.
- Usage Data: Automatically collected information such as IP addresses, device identifiers, browser type, session duration, and diagnostic logs.
- You: The individual user accessing the Service, or the legal entity represented by such individual.
- Website: Refers to MoreTables, accessible from https://www.moretables.com.
2. Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using Our Service, We may request certain personally identifiable information that can be used to contact or identify You. This may include, but is not limited to:
- Email address
- First and last name
- Phone number
- Payment details (where applicable for deposits or prepaid experiences)
- Location data (when You enable location services)
- Preferences and settings (e.g., language, notification choices)
Usage Data
Usage Data is collected automatically when You interact with the Service. This may include:
- Device Internet Protocol (IP) address
- Browser type and version
- Pages visited, time and date of visit, session duration
- Unique device identifiers and diagnostic logs
- Application usage statistics, crash reports, and performance metrics
- Interaction data (e.g., clicks, navigation paths, and feature usage)
When accessing the Service via a mobile device, We may collect:
- Mobile device type and operating system
- Unique device ID and IP address
- Mobile Internet browser type
- Diagnostic and performance data
We may also collect information Your browser or device sends automatically, including geolocation data (if enabled), to provide tailored features such as nearby restaurant recommendations.
Lawful Bases for Collection
We collect and process Personal Data under the following lawful bases:
- Contractual necessity: To provide reservations, waitlists, and related services.
- Legitimate interests: To improve functionality, prevent fraud, and ensure platform security.
- Consent: For optional features such as marketing communications, location services, and non-essential cookies.
- Legal obligations: To comply with tax, regulatory, and data protection laws.
Information Collected While Using the Application
While using Our Application, and only with Your prior consent, We may collect certain information to enable features and improve Your experience:
- Location Data: Information about Your geographic location, used to provide services such as nearby restaurant recommendations, fraud prevention, and personalized offers.
- Camera and Photo Library Data: Pictures and other media from Your device's camera or photo library, used to support features such as profile customization, review submissions, or promotional content.
- Microphone Data (if enabled): For features such as voice search or voice-activated commands.
- Device Sensors (where applicable): For enhanced functionality, such as detecting connectivity or optimizing performance.
We use this information to provide and customize features of Our Service, improve functionality, and enhance user experience. Depending on Your settings, the information may be uploaded to the Company's servers and/or Service Provider servers, or stored locally on Your device.
3. Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to monitor activity on Our Service, store preferences, and improve performance. These technologies may include cookies, beacons, tags, and scripts, which help us analyze usage and enhance Your experience.
Types of Tracking Technologies
- Cookies: Small files placed on Your device. You may configure Your browser to refuse cookies or notify You when they are sent. Please note that disabling cookies may limit access to certain features.
- Web Beacons: Small electronic files embedded in pages or emails that allow us to measure engagement, verify system integrity, and track campaign effectiveness.
- Persistent Cookies: Remain on Your device after You go offline, used for remembering preferences and login details.
- Session Cookies: Deleted once You close Your browser, used for authentication and temporary functionality.
Consent and Control
- Where required by law, non-essential cookies (analytics, advertising, remarketing) are only used with Your explicit consent.
- You may withdraw or change Your consent at any time using Our cookie preferences tool or through Your browser/device settings.
- Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.
Categories of Cookies Used
Necessary / Essential Cookies
- Type: Session Cookies
- Administered by: Us
- Purpose: Enable core functionality, authenticate users, and prevent fraudulent account use.
Cookies Policy / Notice Acceptance Cookies
- Type: Persistent Cookies
- Administered by: Us
- Purpose: Record whether You have accepted the use of cookies.
Functionality Cookies
- Type: Persistent Cookies
- Administered by: Us
- Purpose: Remember Your preferences (e.g., login details, language) to provide a personalized experience.
Analytics Cookies
- Type: Persistent Cookies
- Administered by: Us and third-party providers
- Purpose: Collect aggregated data on usage trends, performance, and feature adoption.
Advertising & Remarketing Cookies
- Type: Persistent Cookies
- Administered by: Third-party providers
- Purpose: Deliver tailored ads and promotions based on Your browsing behavior.
Transparency
For more information about the cookies We use and Your choices, please review Our Cookies Policy or the Cookies section of this Privacy Policy.
4. Use of Your Personal Data
The Company may use Personal Data for the following purposes:
- Service Provision: To deliver and maintain the Service, including monitoring usage, troubleshooting, and ensuring system integrity.
- Account Management: To manage Your registration and provide access to features available to registered users.
- Contract Performance: To fulfill, comply with, and enforce contracts for reservations, deposits, or other services purchased through the Platform.
- Communications: To contact You via email, SMS, phone, or push notifications regarding updates, confirmations, or security alerts.
- Marketing: To provide You with news, offers, and information about goods and services similar to those You have purchased or inquired about, unless You opt out.
- Request Handling: To attend to and manage Your inquiries, complaints, or feedback.
- Business Transfers: To evaluate or conduct mergers, acquisitions, restructuring, or asset sales, where Personal Data may be transferred as part of the transaction.
- Analytics & Improvements: To analyze data, identify usage trends, measure campaign effectiveness, and improve services, products, and user experience.
- Fraud Prevention & Security: To detect, prevent, and investigate fraudulent activity, unauthorized access, or misuse of the Service.
- Legal Compliance: To comply with tax, regulatory, and data protection obligations.
Sharing of Personal Data
We may share Your Personal Data in the following circumstances:
- With Service Providers: To process data, provide technical support, and monitor Service usage.
- With Affiliates: Under strict obligations to honor this Privacy Policy.
- With Business Partners: To offer promotions, loyalty programs, or bundled services.
- During Business Transfers: In mergers, acquisitions, or asset sales.
- With Other Users: If You share information in public areas of the Service, it may be visible to all users and publicly distributed.
- With Law Enforcement: Where disclosure is required by law or to protect rights, safety, or property.
- With Your Consent: For any other purpose explicitly approved by You.
5. Retention of Your Personal Data
The Company will retain Personal Data only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy. We retain and use Personal Data to comply with legal obligations, resolve disputes, enforce agreements, and maintain security.
Where possible, We apply shorter retention periods and reduce identifiability by deleting, aggregating, or anonymizing data. Unless otherwise stated, the retention periods below are maximum durations ("up to"), and We may delete or anonymize data sooner when no longer required.
Retention by Category
Account Information
User accounts are retained for the duration of Your relationship with Us, plus up to 24 months after closure to resolve disputes or handle post-termination issues.
Customer Support Data
- Support tickets and correspondence: up to 24 months after closure.
- Chat transcripts: up to 24 months for quality assurance and staff training.
Usage Data
- Website analytics (cookies, IP addresses, device identifiers): up to 24 months.
- Application usage statistics: up to 24 months.
- Server logs (IP addresses, access times): up to 24 months for security monitoring.
Payment & Transaction Records
Retained for up to 7 years to comply with tax and financial regulations.
Marketing Preferences
Retained until You withdraw consent or opt out.
Extended Retention
We may retain Personal Data beyond the stated periods where:
- Required by law (e.g., tax or regulatory records).
- Necessary to establish, exercise, or defend legal claims.
- Explicitly requested by You.
- Technical limitations exist (e.g., encrypted backups scheduled for deletion).
End of Retention
When retention periods expire, We securely delete or anonymize Personal Data:
- Deletion: Data is permanently removed from active systems.
- Backup Retention: Residual copies may remain in encrypted backups for a limited period, accessible only for disaster recovery or legal compliance.
- Anonymization: Data may be converted into statistical information that cannot be linked back to You, which may be retained indefinitely for research and analytics.
6. Transfer of Your Personal Data
Your information, including Personal Data, may be processed at the Company's operating offices and in other locations where parties involved in processing are based. This means Your data may be transferred to — and stored on — servers located outside Your state, province, country, or other jurisdiction, where data protection laws may differ.
- Cross-Border Transfers: When data is transferred internationally, We ensure compliance with the Nigeria Data Protection Act (NDPA) and, where applicable, the General Data Protection Regulation (GDPR).
- Safeguards: Transfers are subject to appropriate safeguards, such as contractual clauses, encryption, and supplementary measures to protect Your Personal Data.
- Security Measures: We take all steps reasonably necessary to ensure Your data is treated securely and in accordance with this Privacy Policy.
- Transfer Conditions: No transfer of Your Personal Data will occur to an organization or country unless adequate controls are in place, including strong data security and lawful processing standards.
- You will be notified where legally required if Your Personal Data is transferred to a jurisdiction with materially different data protection standards.
- By using the Service, You consent to such transfers, subject to applicable legal requirements and safeguards.
7. Delete Your Personal Data
You have the right to request deletion of the Personal Data We have collected about You, or to ask Us to assist in deleting such data.
- Self-Service Deletion: Our Service may provide tools that allow You to delete certain information directly from within Your account settings.
- Account Management: You may update, amend, or delete Your information at any time by signing into Your Account and accessing the account settings section.
- Direct Requests: You may also contact Us to request access, correction, or deletion of any Personal Data You have provided.
- Lawful Exceptions: Please note that We may retain certain information where required by law, for fraud prevention, dispute resolution, or compliance with contractual obligations.
8. Disclosure of Your Personal Data
- Business Transactions: If the Company is involved in a merger, acquisition, or asset sale, Your Personal Data may be transferred. Notice will be provided before such transfer occurs.
- Law Enforcement: We may disclose Personal Data when required by law or in response to valid requests from public authorities.
- Other Legal Requirements: Disclosure may occur to comply with legal obligations, protect Company rights or property, investigate wrongdoing, safeguard user safety, or defend against liability.
9. Security of Your Personal Data
We implement commercially reasonable safeguards to protect Your Personal Data. However, no method of transmission or storage is 100% secure. While We strive to protect Your information, We cannot guarantee absolute security.
10. Third-Party Processing
Certain Service Providers may have access to Your Personal Data to support operations. These third-party vendors process data in accordance with their own privacy policies.
Google Places
Google Places may collect information from Your device for security purposes. Data collected by Google is governed by the Google Privacy Policy.
11. Children's Privacy
Our Service does not target individuals under 16. We do not knowingly collect Personal Data from minors. If You believe a child has provided data, please contact Us. If discovered, such data will be promptly deleted unless parental consent is verified.
12. Links to Other Websites
Our Service may contain links to third-party websites. We are not responsible for their content, privacy policies, or practices. We strongly advise reviewing the privacy policies of any external sites You visit.
13. Changes to this Privacy Policy
We may update this Privacy Policy periodically.
- Material changes will be notified via email, in-app alerts, or website postings before they take effect.
- The "Last Updated" date will be revised accordingly.
- Continued use of the Service after changes become effective constitutes acceptance of the updated Privacy Policy.
14. Contact Us
If You have questions or wish to exercise Your privacy rights, please contact:
MoreTables LTD
Lagos, Nigeria
Email: privacy@moretables.com